Cold Lake Volunteer Income Tax Program

Cold Lake and District FCSS is proud to partner with Canada Revenue Agency's Community Volunteer Income Tax Program (CVITP). Our CVITP volunteers help low-income individuals and families who reside in the City of Cold Lake and the Municipal District of Bonnyville Wards 5 and 6, to file simple tax returns at no cost.

Eligibility Guidelines

Income thresholds One child For each additional child
Individual $35,000 $40,000 Add $2,500 per child
Couples $45,000 $50,000 Add $2,500 per child

Volunteers do not prepare tax returns for complex situations such as:

  • returns for deceased persons;
  • individuals who file for bankruptcy;
  • self-employed individuals;
  • individuals who report capital gains or losses;
  • individuals with interest income over $1,000; or
  • individuals who report employment expenses, or business or rental income and expenses.

To find if you are eligible or to make an appointment, call Cold Lake and District FCSS at 780-594-4495.

Income Tax Screening Clinic Volunteers
Cold Lake and District FCSS is looking for organized people who enjoy working with people from diverse backgrounds. Income tax screening is the first point of contact for clients seeking help with income tax filing. Income Tax Clinic Screeners review the clients’ paperwork and slips to ensure that the information needed to process their income taxes is correct and up-to-date and help clients with completing the paperwork when necessary.

Training is provided. Volunteers are welcome for one or all the clinics. To volunteer and for more information, please contact 780-594-4495 or

Volunteer Income Tax Processors
Volunteering as a CVITP income tax processor is a great way to become familiar with T1 income tax returns for personal and professional purposes while helping our community’s most vulnerable.  Canada Revenue Agency provides the software, webinar training and a dedicated telephone help line for volunteers.  To register as a Community Volunteer Income Tax Program (income tax processor) or for more information, please visit the Canada Revenue Agency Free Tax Clinics site. CVITP volunteers must also register with Cold Lake and District FCSS as a volunteer. Please note, the Canada Revenue Agency’s volunteer screening may take up to 30 days.

For more information you can visit the CRA CVITP website.