Utility Bill Payments

Utility Bill Payments

The Following payment options are available for Utility payments:

In Person:
Payments at City Hall can be made through cash, personal cheque or debit during regular business hours

By mail:
Cheque or money orders payable to "The City of Cold Lake" can be mailed to 5513 48 Avenue, Cold Lake AB T9M 1A1.  Ensure that a reference to the utility account number is included for proper allocation of payment.

Online Banking:
Residents and businesses can set up the City of Cold Lake as a payee to make utility payments online. Have your City utility account number found on your invoice (click to see sample) ready when establishing the City as a payee. Utility account numbers are unique to the property; if you have moved within the City of Cold Lake please update your payee number to the Utility account number for your new property.

Pre-Authorized Bank Transfer:
Residents and businesses can arrange to pay their utility bill through the City's Pre-Authorized Payment Plan. Pre-Authorized Payment Plan forms are available at City Hall. A printable version can also be downloaded here:

Credit Card:
To pay utility bills via credit card, click here. OptionPay is a third party website that collects the funds on behalf of the City of Cold Lake. There is a fee to pay via this option, which is calculated at time of payment. The City of Cold Lake does not receive any of the transaction fee when this payment method is used.