Transit

All passengers must be respectful of Cold Lake Transit staff, property and fellow passengers. Harassment, foul language or any activity which interferes with the operation of Cold Lake Transit or the comfort and safety of passengers and staff will not be tolerated. In accordance with the City of Cold Lake's Transit Services Bylaw, while on a transit bus or while attending any transit property, no person shall:

• Engage in any activity that interferes with the comfort of safety of any other person
• Spit or litter
• Fight
• Behave in a way that causes a safety concern to any other person
• Sell or display any goods or services for sale
• Distribute any printed material or other goods
• Beg or solicit funds
• Sing or play a musical instrument
• Play music or sound through speakers unless headphones are attached
• Smoke/vape
• Consume food or drink (unless it's in a secure container designed for travel)
• Consume alcohol or possess alcohol (unless unopened, in its original sealed container)
• Deface, vandalise, or apply graffiti to any Cold Lake Transit property
• Possess a firearm, weapon or flammable/explosive material

Bicycles must be placed in the bicycle rack on the exterior of the bus and are not permitted inside.

• Make sure the driver knows you are loading/unloading your bike.
• Remove water bottles, tire pumps or any other loose items that may fall off during transit.
• Lift your bike into the rack, fitting the wheels into the slots.
• Always load/unload your bike from the passenger side of the bus.
• The bicycle owner is responsible for loading/unloading their bike from the bus bike rack. For safety reasons, the driver will not load/unload bicycles, but can give instructions to those who require assistance. 

Leashed guide dogs are permitted on Cold Lake Transit vehicles when they are assisting a person with a disability. Pets are not permitted to sit on the floor, seats or be carried/held by passengers. They must be transported in a secure cage or kennel. 

TransLoc is Cold Lake Transit’s smartphone app. It shows the stops that are closest to you, scheduled and estimated arrival times, and real-time GPS tracking that displays the current location of each bus on a map. The TransLoc app can be downloaded from the Apple App Store, Google Play store, or from the www.transloc.com/app. When searching for the app, look for this icon:

The TransLoc app is not required to ride on Cold Lake Transit; however, it is highly recommended that all regular customers download and become familiar with it. Since the new accelerated weekday schedule is faster and drivers will no longer stop at bus stops unless there are people waiting to board or disembark, the bus may be running slightly ahead of schedule. The scheduled times can be used as estimates, but customers are encouraged to use the real-time tracking feature to watch their bus and determine the best time to head to their stop.

Cold Lake Transit has multiple options for advertising, including banners on our busses or within our bus shelters and benches. For more information, email clt@coldlake.com

To view the City's Transit Advertising Bylaw, click here

Website: www.coldlake.com/transit

Email: clt@coldlake.com

Phone: 780-639-4455